We have come to accept red tape as "given" and "normal" in government offices. Some of us have learned to skirt the system by offering bribes to civil servants or getting help from "entrepreneureal" civil servants to facilitate our transactions. Red tape is not corruption per se, but it has become the cause of corrupt practices in government offices.
But once in a while we see glimpses of hope, when we hear news that government offices, particularly at local government level, are doing some initiatives to get rid of these corrupt practices and the bureaucratic system called red tape. Actually, a lot local and national government offices have been successful in eliminating red tape. Cases in point are : Marikina City which has been a model city in local government management and LTO Mall Branch Offices for Drivers' License Renewal.
Recently, the Quezon City local government did a very commendable job of ridding or reducing red tape to a minimum, in the process of registering a business in that city. What used to be a transaction that takes at least five days to do, is now reduced to a 30-minute transaction. How did they do it?
Here are some excerpts from an Entrepreneur Philippines magazine's article on the subject and explaining how the Quezon City local government did it.
"In 2010, Mayor Bautista launched the Business One Stop Shop (BOSS) which reduced the local government process of registering a new business to just a visit to the BOSS office."
"Now, the Quezon City Government has linked the BOSS process to the Philippine Business Registry (PBR) which is government-initiated, web-based system that links a new business to at least seven government agencies, reducing the need for an entrepreneur to transact with the several offices just to get his business fully operational."
"This system streamlines the steps for starting a business in the city to a convenient 30 minutes, with local government reforms complemented by systems innovations from the national government"
Let's hope that similar initiatives be done by other cities and municipalities.
|Quezon City Mayor Herbert Bautista|
Source : http://www.entrepreneur.com.ph/